Shipping Policy

Effective Date: January 25, 2026

At Play Bunny, we're committed to getting your order to you quickly and securely. Here's everything you need to know about our shipping process.

Shipping Locations

We currently ship to addresses within the United States. We're working on expanding to additional markets soon.

Processing Time

Orders are typically processed within 1-3 business days (Monday-Friday, excluding holidays). You'll receive a confirmation email with tracking information once your order ships.

Shipping Methods and Timeframes

We offer the following shipping options:

Standard Shipping: 5-7 business days
Expedited Shipping: 2-3 business days
Express Shipping: 1-2 business days

Shipping times are estimates and begin after your order has been processed. Delivery times may vary based on your location and carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your location, package weight, and selected shipping method. We occasionally offer free shipping promotions—sign up for our email list to stay informed!

Order Tracking

Once your order ships, you'll receive a tracking number via email. You can use this number to monitor your package's progress through the carrier's website.

Fulfillment Partners

We work with trusted fulfillment partners and third-party logistics providers to ensure your order arrives safely. Some items may ship directly from our suppliers.

International Shipping

We're currently focused on serving US customers but plan to expand internationally in the future. Stay tuned for updates!

Shipping Issues

If your package is lost, damaged, or delayed beyond the estimated delivery window, please contact us immediately through our Contact page or email shipping@playbunnyco.com. We'll work with the carrier to resolve the issue.

Address Changes

Please ensure your shipping address is correct before completing your order. Once an order has shipped, we cannot modify the delivery address. Contact us immediately if you need to make changes before shipment.

P.O. Boxes and Military Addresses

We ship to P.O. Boxes and APO/FPO addresses using USPS. Please note that expedited shipping options may not be available for these addresses.

Questions?

If you have questions about shipping, please reach out through our Contact page.