Contact Us
Contact Us
We're here to help! Whether you have a question about your order, need product recommendations, or just want to say hello, we'd love to hear from you.
Customer Support
Our customer support team is available to assist you:
- Email: Theone4U@playbunnyco.com
- Response Time: We typically respond within 24 hours during business days
Order Inquiries
For questions about your order, shipping, or tracking information:
- Email: Theone4U@playbunnyco.com
- Please include your order number in your message
Returns & Exchanges
Need to initiate a return or exchange?
- Email: TheOne4U@playbunnyco.com
- Review our Refund Policy for details
Business Hours
Monday - Friday: 9:00 AM - 5:00 PM MST
Saturday - Sunday: Closed
We're closed on major US holidays
Wholesale & Partnership Inquiries
Interested in carrying Play Bunny products or exploring a partnership?
- Email: TheOne4U@playbunnyco.com
Mailing Address
I use Drop shipping services so if you need to return something I'll have to coordinate that with the specific company the product was ordered from. Please allow 2-3 Business days for me to coordinate with them. Then I will send you instructions and a return address.
Frequently Asked Questions
Before reaching out, you might find answers to common questions in our policies:
We look forward to connecting with you!
If you don't get a response within 48 hours please call 307-453-1607